FAQ

Shipping

The works are carefully prepared in the workshop. Shipping takes place within 1 to 2 weeks via Colissimo or tracked carrier, depending on the format.

Prints are protected in a reinforced transparent sleeve, shipped flat or rolled in a rigid tube depending on their size.

Returns

Each piece is printed on demand, returns are not accepted except in the case of damaged product or error.

Contact us upon receipt via the contact form with a photo of the packaging and the artwork. We will quickly find a solution.

Paiements

You can pay for your order securely by credit card (Stripe, Google Pay, Apple Pay) or via PayPal.

Yes, all transactions are protected by SSL encryption and processed through secure payment platforms.

Support

You can use the website contact form or write to the following address: [email protected].

Yes, Sylf offers prints on demand. Please submit your request using the dedicated form.